We were met at our apartments on time by Delfim, a very pleasant, informative and easy going guy, who also owns the business. Delfim asked what we'd like to do, (my wife and I, my daughter and teenage granddaughter). We said we'd like to see some interesting points on the island, with a stop at the hot springs at Poca da Dona Beija, Furnas. We were lucky and had glorious weather for the day. We set off, heading east along the coast road out of Ponta Delgada. Delfim stopped at some lovely scenic spots along the coast for photos and spot of local history, from a guy that clearly loves his job, all the while explaining what we saw and the geological and local history behind it. There was even a light hearted quiz on what we saw and not once was there a feeling of boredom or discomfort with his manner or his driving! After visiting some beautiful nooks and crannies, that you'd never find without his knowledge, we started to head inland towards the hot springs. We stopped off at a tremendous view point looking way down into Furnas and the surrounding crater and then headed down to the hot spring outdoor baths at Poca da Dona Beija. Delfim explained how things work there and there was no pressure to rush at any stage. The springs are a must visit. The girls wanted these springs in particular as the waters run clear, (not muddy), and they are amazing, well worth trying out. We then headed on Delfim's recommendation to the Caldeiras da Furnas. Wow. I'm from the Northern Ireland and have never been as in awe of nature than at this point, as there was steam and smoke coming out of the ground and out of the water drainage grates. Hot water bubbling, steam, gas smells all coming out of the ground. Delfim of course new the full history of everything in the place and brought us to some spots where the water was safe to drink and to try, also explaining why the locals where sitting on the walls making tea and drinks from the volcanic water. It's all an experience that will stay with me til I leave the planet. On the way back to Ponta Delgada we stopped off to look at the tea plantation, but we were loosing the light but could still see enogh to appreciate it. We did an afternoon half day tour starting at 2pm and were out around 5 hours, though I think Delfim just wanted to show us so much, which maybe kept him late going home!! A great island, a truly awesome experience, (the best anywhere I've been), the best guide we could have wished for and good value for money! I wish Delfim, his wife and colleagues much luck for the future of their business, as it was an amazing experience, with great hospitality and knowledge. I know who I'll book with if I'm in Sao Migual again and I know which driver I'll be requesting. Sterling job Delfim!