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Gran Melia Don Pepe

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74Donekle pogodno za šetnju
Ocena: 74 od 100
320restoranau krugu od 0,5 km
35atrakcijau krugu od 0,5 km
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2.083komentara
1.306fotografija
59(PITANJA I ODGOVORI)
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Prikaži komentare u kojima se pominje
Ovi komentari su mašinski prevedeni sa engleskog. Prikaži mašinske prevode?
Овај ресорт хотел је све што желите на Цоста дел Сол. ходати до плаже, шетати до марине, схоппинга и ресторана у близини. Базен је одличан за децу, без слајдова или било чега, али још увек забаван округли базен.
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Odgovor koji vam šalje abel_lopez_ybarra, Director de Relaciones con Clientes – Gran Melia Don Pepe
Odgovor je poslat: 10. avg 2018.
Dear Mr. srkingpin, It is a real pleasure to thank you on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your warm full of kindness words in relation to your last stay with us in Marbella. We are all sincerely happy as delighted to know of your joy as satisfaction during your time with us, as that you and your family brought memorable times back home with you from your stay at Gran Meliá Don Pepe! It is a real honor to read your special recognition about the hotel as following your words: "This resort hotel is everything you would want". Mr. srkingpin, we are all sincerely looking forward welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
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Ми смо раније остали овде и одлучили да се вратимо и дамо још једном. Овога пута смо добили бесплатну надоградњу у јуниорску собу - одушевљен што нам је речено да су недавно реновирани. Кад смо стигли, пријавили смо се и показали собу. Диван апартман величине који је био врло мод
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Odgovor koji vam šalje abel_lopez_ybarra, Director de Relaciones con Clientes – Gran Melia Don Pepe
Odgovor je poslat: 7. avg 2018.
Dear Mr. cazzaferguson, What a truly delight to read your warm, full of kindness words in relation to your last stay with us at Gran Meliá Don Pepe. We all value your invested time in order to share those comments with us as the rest of TripAdvisor's community! It is a pleasure to know of your likeness of the newly renovated rooms as its design, further of the received assistance you have described by our staff as a response to an issue which were successfully well fixed. Your joy and satisfaction is our main and greatest goal, for what we all feel sincerely happy to see it through your comments of the different areas: breakfast, facilities, and our terraces among others. Mr. cazzaferguson, we are all truly looking forward welcoming you back to your home in Marbella: Gran Meliá Don Pepe, which surely will be at least as good as it was your last visit as a response of making out of our biggest passion, our job: to service while creating memorable experiences! Greetings from the heart, Abel López (Guest Experience Manager)
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Грешила сам када изаберем овај хотел. То је врло лош квалитет, са неким грубим особљем. Квалитет чишћења је катастрофа. Ресторан (већина њих је катастрофа) Хотел вреди пола цијене. Платио сам Црвени ниво, али трошио сам новац. Не препоручујем да овај хотел избегне удаљавање. Увек
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Komentar je dobijen u partnerstvu sa Meliá Hotels International
Odgovor koji vam šalje abel_lopez_ybarra, Director de Relaciones con Clientes – Gran Melia Don Pepe
Odgovor je poslat: 10. avg 2018.
Dear Mr. Michal R, Thank you very much for taking your time and sharing your experience at Gran Meliá Don Pepe with us and the rest of TripAdvisor's community. I am sincerely sorry to read your described stay with us. I would like to express you my most sincere apologies on behalf of the entire team of the hotel for not have reached your expectations as for your shared feedback which does not represent the Gran Meliá Hotels' service at which we are well recognized for. Mr. Michal R, I would kindly ask you if you could contact us any time of your convenience in order to have a further information of the lived issues, as for apologizing personally. Our policy of improvements and learning are base on those comments, for what I am truly grateful you have let us know. Mr. Michal R, we all would love you to give us a further opportunity in order to make our best, making out of your stay a memorable and wonderful experience. Greetings from the heart, Abel López (Guest Experience Manager)
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Идите на Супериор собу за већу купаоницу - Премија је претерана и без бидеа.
Поглед на море је вредео.
Добар амбијент.
Базен услуга и окружује врло добро
Можда је шеф кухиње за доручак побољшан брзином и квалитетом
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Komentar je dobijen u partnerstvu sa Meliá Hotels International
Odgovor koji vam šalje abel_lopez_ybarra, Director de Relaciones con Clientes – Gran Melia Don Pepe
Odgovor je poslat: 29. jul 2018.
Dear Mr. gbracco, Thank you very much for taking your time and sharing your last experience with as at Gran Meliá Don Pepe as with the rest of TRIPADVISOR's followers! Those comments are essential for our improvements and learning policy, for what we are more than grateful for your honest feedback which we will work on! We are truly happy you have enjoyed your overall time with us and that the room characterized by its superb views were of your likeness as the mentioned facilities and services as the mentioned one: "Good ambiance. Pool service and surrounds very good". Mr. gbracco, we are all looking forward welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
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Само завршимо наш 5-ти боравак овде, а опет је фантастичан
Управо су побољшали салон црвене равни где сада можете имати одличан опуштени доручак
Особље је стварно чине овај хотел посебним - сви запослени су тако корисни, али морамо споменути неколико који се истичу. Рафа на базен
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Odgovor koji vam šalje abel_lopez_ybarra, Director de Relaciones con Clientes – Gran Melia Don Pepe
Odgovor je poslat: 29. jul 2018.
Dear Mr. Neil F, What a wonderful pleasure to thank you on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your more than warm full of kindness words in relation to your last stay with us! We are all truly delighted you have liked all the new renovations we have proudly made with the only purpose of providing the best t our guests! Furthermore, I wanted to specially thank you for the mention you have made of what made us special over everything, as following your own words: "It is the staff that really make this hotel special". I will surely pass your recognition to Rafa, Mónica and Mery, who will be more than happy to know of your satisfaction. We are sincerely happy you enjoyed your time with us and that we were able to manage on your satisfaction the mentioned issue by the pool. Mr. Neil F, we are all looking forward welcoming you back to your home in Marbella, hopefully in August: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
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Prethodno
12
Kategorije albuma
Sve fotografijePutnikSoba i apartmanBazen i plažaRestorani Poslovni centar i namenske prostorijeOblasti za porodicu i igru
October 2018 after renovation of the room: Towel Holder in the bathroom
October 2018: Socket in the wall after renovation of the room
Frame of the door after renovation of the room in October 2018
October 2018 after renovation of the room
View from the balcony
Prethodno
We are having brunch at Cappuccinos tomorrow, are we able to park at the hotel as we have disabled person on board ? Many thanks
Hi yes but it is v expensive
1 glas
Regarding Breakfast is there a difference in whats offered in main hotel verses the red level lounge?
Dear Hampsteadboy, At this time of the year, it should not be a problem to find a parking outside the hotel. You may try both breakfasts areas if you stay in a Red level Room; the Red level Lounge is an exclusive area within the hotel. You find a buffet but the warm choices are presented in a menu and served at the table. The other breakfast area is all Buffett. Both are great choices to be honest with you and quite a good variety. Please let me know If I may be of further assistance. Warmest Regards, Abel Lopez Ybarra Guest Experience Manager
0 glasova
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When you arrive what is the procedure for parking? What tine does breakfast ebd?
Dear hampsteadboy, Good afternoon from Marbella. Thank you very much for thinking about us for your next Marbella trip. Before entering the hotel, you will get a parking ticket that is valid throughout your entire stay. At Front Desk or Red Level Front Desk, the ticket will be validated and you need to use the same ticket all the time. We recommend you to leave it in the car. Depending on the room category you chose, the parking ticket will have some discounts. Normal breakfast is until 11. Red Level Lounge breakfast until 12. Please let me know if I may be of further assistance. Warmest Regards, Abel López Ybarra Guest Experience Manager
1 glas
How many steps are there from the hotel to the promenade near the beach? Also are there handrails on the steps to hold on to?
There were 3 flights of stairs I think, yes I believe there were handrails. Sorry I can’t quite remember
0 glasova
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Hi could you tell me how much it would be to per night and per person to add red level at the hotel ? Thank you
Dear Mr. Kat868, Thank you very much for your interest in our Red Level Service. Our reservation department will contact you with all the required information. Could you please share your contact number or email address so we can extend all this information to you personally? Very much appreciated! We are all truly looking forward welcoming you to Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
0 glasova
Prethodno
PrethodnoSledeće
11
OPSEG CENE
166 US$ - 642 US$ (Na osnovu prosečnih cena za standardnu sobu)
POZNAT I POD NAZIVOM
gran melia don pepe hotel marbellagran melia marbellagran melia hotel marbelladon pepe marbelladon pepe hotel marbella
LOKACIJA
ŠpanijaAndaluzijaProvincija MalagaKosta del SolMarbelja
BROJ SOBA
193
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