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PortoBay Marques

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Traveler (339)
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About

#25 of 341 hotels in Lisbon
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.6
Travelers' Choice
Is the PortoBay Group four-star hotel in Lisbon. On Rua Duque de Palmela, it is right around the corner from Marquês de Pombal square and just a few steps away from Avenida da Liberdade, a pleasant walk from the city’s main attractions. The 72 rooms and suites guarantee optimal comfort, space for families and those seeking well-being.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Spa
Rooftop terrace
Parking
Wifi
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Soundproof rooms
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish, Italian and 1 more
Hotel links
Special Offer:LISBON CITY BREAK
4.5
4.5 of 5 bubbles986 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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PortoBay Marques is lauded for its spacious, pristine rooms and comfortable beds, with guests often commending the hotel's cleanliness and maintenance. The staff's friendliness and professionalism significantly enhance the guest experience, earning high marks for service. Reviewers are particularly fond of the well-equipped amenities, including the appealing rooftop pool and quality breakfast options. The hotel's modern ambiance and junior suite offerings receive special mentions. Additionally, its prime location near central Lisbon and public transport adds to its value, making it a popular choice among travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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986Reviews28Q+A80Room tips
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Ashley wrote a review Mar 17
Maine15 contributions5 helpful votes
+1
Nice accommodations and the staff was friendly. We loved the set up for a family, we had a main door with 2 rooms inside where each room had their own locking doors but could easily be propped open if we wanted freedom to go back and forth. I was surprised that the queen sized bed was not in the larger of the two rooms which also had a bidet and tub but maybe they use that room because children need baths vs. shower? The room with the larger bed was smaller, but not a problem for us at all. We did not have a view, which was fine for us because we just needed a place to sleep. We had a few small hiccups one with the shower system and one with the TVs going on while we were sleeping but the staff took care of us. They offered robes and slippers, a safe and elevators that require key access. It felt safe and very quiet to sleep in, which we appreciated. Also, Housekeeping did a great job! Things to note that might be helpful: This hotel was perfectly fine but not uniquely special to Portugal. It is a bit of a walk (30 min) to the downtown area, we viewed it as a benefit of getting our steps in and walking off our dinner. And being a little removed, we were also removed from the downtown noise.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: This is the first hotel that we've stayed in since covid where Housekeeping happens daily without...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded yesterday
Dear Guest, Thank you for your review of your recent stay with us. It's wonderful to know that you appreciated our family room setup, with the ability to easily move between the interconnected rooms. We're glad you enjoyed the amenities we offer, such as robes, slippers, and secure access elevators, and that you felt safe and comfortable during your stay. Our housekeeping team works hard to ensure that our rooms are clean and well-maintained, so we're pleased to hear that they met your expectations. We apologize for any inconvenience you experienced with the shower system and TVs. Our staff is always ready to assist with any issues that arise, and we're glad they were able to address these promptly for you. Regarding the location, we understand that while our hotel may be a bit of a walk from the downtown area, some guests appreciate the quieter atmosphere away from the hustle and bustle. We're glad you found it convenient for getting your steps in and for enjoying a peaceful night's sleep. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Silvia Rio Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary R wrote a review Dec 2023
Arlington, Virginia5 contributions7 helpful votes
Hotel's Favorite
We cannot recommend this hotel highly enough. The service, restaurant, and general atmosphere made for an excellent stay. We are looking forward to a return visit as we head home. I would recommend this hotel to anyone unfamiliar with Lisbon who would desire extra guidance during a visit.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded Dec 14, 2023
Dear Guest, Thank you for taking the time to share your wonderful experience at Portobay Marquês. We are thrilled to hear that our hotel has become your favorite, and we appreciate your kind words about our service, restaurant, and overall atmosphere. It is rewarding to know that our efforts in providing guidance and creating a memorable stay have been successful. We look forward to welcoming you back on your return visit, and we truly appreciate your recommendation. Safe travels, and we hope to see you again soon. Warmest regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claudia C wrote a review Mar 16
London, United Kingdom5 contributions1 helpful vote
This hotel is very well located. The rooms are nice and clean. The beds are extremely comfortable!! Breakfast is also very good, but the staff need to be a bit more efficient, specially when collecting used plates from the tables as most of the times this did not happen. Overall, this hotel is a great choice for those who want to visit Lisbon. It will be good to start thinking about a renovation to make the hotel more attractive to the public in general.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 3 days ago
Dear Guest, Thank you for choosing PortoBay Marquês for your recent stay in Lisbon and for taking the time to share your feedback with us. We are thrilled to read that you found our hotel to be very well located and that you enjoyed the nice and clean rooms, as well as the extremely comfortable beds. Your satisfaction with our breakfast is greatly appreciated, although we regret to learn about the inefficiency you experienced with our staff in clearing used plates from the tables. Please rest assured that we will address this issue with our team to ensure a more seamless dining experience for our guests. Your suggestion regarding a renovation is duly noted, and we will certainly take it into consideration. Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue wrote a review Mar 15
Horsham, United Kingdom10 contributions2 helpful votes
Great hotel with very helpful and pleasant reception staff. Gave us excellent recommendations for where to eat and where to visit and booked them for us. Super breakfast with again lovely staff. It was our 55th wedding anniversary, and the bottle of bubbles was well appreciated. Wouldn't hesitate to recommend this small hotel that is really well situated close to the metro and to the start of the hop on hop off bus.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Upgrade to a superior room and book breakfast..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 3 days ago
Dear Guest, Thank you for such fantastic review, about the visit to Portobay Marquês! We are overjoyed to read that your stay with us, for your 55th wedding anniversary, was nothing short of exceptional! It is wonderful to know that our reception staff went above and beyond to ensure your comfort, offering stellar recommendations and making arrangements for you. We are also thrilled that you found our breakfast delightful and that our team added a special touch to your celebration with a bottle of bubbles. They indeed do their best into making special, our guest's experience. Your kind words and recommendation truly mean the world to us. We are delighted that our hotel's prime location near the metro and hop-on-hop-off bus made exploring Lisbon a breeze for you. We cannot wait to have the pleasure of welcoming you back for another memorable stay in the future. Our kindest regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Litfiba82 wrote a review Mar 6
Bristol, United Kingdom76 contributions58 helpful votes
Great hotel in the heart of Lisbon, staff super friendly, amenities were great( nice little pool, gym was basic but nice and sauna was excellent as a hotel sauna). Uber from the airport was 15/19€,the hotel is 15 mins walk to Rossio train station, pleasant walk on a very nice main road. Couldn’t recommend enough!!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 1 week ago
Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you had a great experience at our hotel in the heart of Lisbon. It is fantastic to know that you found our staff to be super friendly and that you enjoyed our amenities, including the nice little pool, basic but nice gym, and excellent sauna. We are glad that these facilities added to your overall enjoyment of your stay. We are pleased that you found our location convenient, with a pleasant walk to Rossio train station along a very nice main road. Thank you for your recommendation! We truly appreciate it and would be delighted to welcome you back for another enjoyable stay in Lisbon. Kind Regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jdfernandes2021 wrote a review Mar 3
4 contributions
Me and my wife went to Lisbon for meetings and decided to stay for the weekend. PortoBay Marquês was an excellent option, we could easy reach both our meeting places and also enjoy Lisbon by footh distance.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 2 weeks ago
Dear Guest, It's wonderful to hear that PortoBay Marquês proved to be an excellent choice for your stay in Lisbon, especially considering your business meetings. We're delighted that our convenient location allowed you to reach your meeting places easily while also providing the opportunity to explore Lisbon during the weekend. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit. Warm regards, Silvia Rio - Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sabrina-ve wrote a review Feb 2024
Dendermonde, Belgium13 contributions7 helpful votes
+1
Great, clean and quiet hotel near metro station - big rooms & nice bathroom with products of Rituals - delicious breakfast buffet - very friendly and helpful staff - gym/spa (sauna/hamam) you can book for yourself - tasty caramels @ the reception 🍬 - lovely Italian restaurant
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 2 weeks ago
Dear Guest, Thank you for sharing your fantastic stay experience with us! We are thrilled to learn that your week-long visit to Lisbon, spent at our hotel, was truly remarkable. We are delighted to hear that you found our hotel to be exceptional, meticulously kept, and peaceful, with its convenient location near the metro station adding to its appeal. It's wonderful to know that you appreciated our spacious rooms, luxurious bathroom amenities courtesy of Rituals, and the delightful selection available at our breakfast buffet. Our team is committed to delivering outstanding service, so we are pleased that you found them to be hospitable and attentive throughout your stay. We are also glad that you took advantage of our gym/spa facilities, which we hope provided a serene retreat during your time with us. Thank you for your kind words about our Italian restaurant. We're delighted that you found the cuisine to be delicious and satisfying. Hosting you was a true pleasure, and we eagerly anticipate the opportunity to welcome you back for another unforgettable stay in Lisbon. Kind Regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Apalmero wrote a review Feb 2024
Funchal, Portugal1041 contributions1373 helpful votes
In a nice building, with sophisticated decor and very professional staff. Rooms are large and comfortable and the area is central and close to more or less everything. Not cheap but hey, I wouldn't expect cheap with this level of quality. I will go back again and again...
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 3 weeks ago
Dear guest, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's gratifying to know that you appreciated our beautiful Hotel and professional staff. We're delighted that you found the rooms to be spacious and comfortable, and that our central location suited your needs perfectly. We take pride in providing a high-quality experience for our guests, and we're glad to hear that this was reflected in your stay. We look forward to welcoming you back again. Kindest regards, Silvia Rio - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phillip G wrote a review Feb 2024
London, United Kingdom45 contributions11 helpful votes
We stayed for 3 nights in February bed and breakfast and found the amenities and comfort of rooms excellent. Breakfast was good quality and terrific choice buffet and order from menu selection. Room was very well equipped and bed comfortable. Room probably needs a refresh soon but that's a minor issue. Can highly recommend.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 3 weeks ago
Dear Guest, We want to express our sincere gratitude for sharing your experience in Portobay Marquês! It is truly wonderful to hear that you chose to stay with us for three nights in February, and we are delighted that you found the amenities and room comfort to be excellent. Your positive remarks about the breakfast choices, with both buffet and menu options, bring us great satisfaction. Knowing that you enjoyed the quality and variety is especially rewarding. We appreciate your feedback regarding the potential need for a room refresh. Rest assured, we take such comments seriously as we continually strive to enhance our guests' experience. Thank you for your kind recommendation. We genuinely value your perspective and hope to have the pleasure of hosting you again for another memorable stay. Warm regards, Silvia Rio - The General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PP1785 wrote a review Feb 2024
London, United Kingdom2 contributions1 helpful vote
We cannot recommend this hotel highly enough. The service, staff, rooms, and general atmosphere made for an excellent stay. Great location and a 20-25 min walk down to the main tourist area. The rooms are spacious and the breakfast was plentiful. I would highly recommend this hotel to anyone going to Lisbon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sílvia Rio, Diretor-Geral at PortoBay Marques
Responded 3 weeks ago
Dear Guest, Thank you very much for taking the time to share your experience with us! We are thrilled to read that you had such a wonderful stay at our hotel and that you enjoyed our service, staff, rooms, and overall atmosphere. It is fantastic to know that you found our location convenient and that you were able to explore the main tourist area with ease. We are delighted that you found our rooms spacious and that you enjoyed the breakfast offerings. Your recommendation means a lot to us, and we truly appreciate your kind words. We strive to provide memorable experiences for all our guests, and we are delighted that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back to our hotel on your next visit to Lisbon! Warm regards, Silvia Rio - The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$163 - $259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aviz hotel lisbon
FORMERLY KNOWN AS
Hotel Aviz
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PORTOBAY MARQUES - Updated 2024 Prices & Hotel Reviews (Lisbon, Portugal)

Frequently Asked Questions about PortoBay Marques
Which popular attractions are close to PortoBay Marques?
Nearby attractions include LX Rent - Motos & Scooters (0.3 miles), Medeiros e Almeida Museum (0.2 miles), and Praca Marques do Pombal (0.3 miles).
What are some of the property amenities at PortoBay Marques?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PortoBay Marques?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PortoBay Marques?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PortoBay Marques?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to PortoBay Marques?
Conveniently located restaurants include Avenida Restaurant & Bar, Allora Restaurante Italiano & Bar, and Olá Nepal -Marquês de Pombal.
Are there opportunities to exercise at PortoBay Marques?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does PortoBay Marques have airport transportation?
Yes, PortoBay Marques offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PortoBay Marques?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at PortoBay Marques?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to PortoBay Marques?
Many travelers enjoy visiting Castelo de S. Jorge (1.2 miles), Mosteiro dos Jeronimos (3.5 miles), and Mosteiro de São Vicente de Fora (1.3 miles).