We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santiago de Alfama - Boutique Hotel

avatar-imageavatar-imageavatar-image
Traveler (354)
360
Panoramas (65)
Room & Suite (377)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#5 of 341 hotels in Lisbon
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.6
2023 Travelers' Choice Best of the Best
Reborn from the brink of becoming part of Lisbon's archeological heritage, this 15th century 'Palacio dos Castros' has a new lease of life and is now home to Lisbon's newest 5 star Boutique Hotel, Santiago de Alfama. Situated on Rua de Santiago, the road where globalisation was financed, Christopher Colombus married and the start of the Caminho de Santiago de Compostela. Hotel Santiago de Alfama is perfectly located for the curious traveller. Beautiful whimsical views of old Alfama glide towards the sea, whilst the swallows nest along the nearby rooftops. The bustle of 'Cafe Audrey', 'Manny's Bar' and 'Restaurante A Fabrica' will keep guests well fed and The Beauty Bar will delight. Special, local and independent, Hotel Santiago de Alfama is a beacon of authenticity in this lovely city of light, Lisboa.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Spa
24-hour security
Baggage storage
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Special diet menus
Wine / champagne
Taxi service
Couples massage
Manicure
Massage
Pedicure
Waxing services
Concierge
Non-smoking hotel
Ironing service
Show more
Room features
Soundproof rooms
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English, French, Spanish, Portuguese

Location

Rua Santiago 10 14, Lisbon 1100-494 Portugal
Name/address in local language
Santiago de Alfama - Boutique Hotel
5.0
5.0 of 5 bubbles1,300 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in Lisbon's historic Alfama district, Santiago de Alfama - Boutique Hotel garners praise for its prime location close to key attractions. The staff's exceptional service and attention to detail contribute to the hotel's memorable atmosphere, which is frequently described as elegant and tranquil. Guests are enamored with the luxurious amenities, including the spa and Audrey's dining, despite some finding the rooms smaller than anticipated. The cleanliness and stylish decor throughout add to the hotel’s appeal, making it a worthwhile indulgence for many despite its premium pricing.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Lavish
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1,300Review11Q+A100Room tips
Traveler rating
  • 1,140
  • 125
  • 23
  • 8
  • 5
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Joggin-along-to-nowhere wrote a review Yesterday
Reading, Pennsylvania36 contributions34 helpful votes
We stayed in Lisbon for a few days before heading back to the states. We had excellent service and comfort at this charming hotel. Breakfast was delicious. It’s a very walkable section of Lisbon too. Thank you for your great service.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
ayako2024 wrote a review Mar 13
1 contribution
I really regret I spent 1 night only, but I can tell this hotel is the best and Bacalhau at the restaurant with Fado music was superb. All the staffs, reception, bar and restaurant, are friendly and organise my request in proper manner.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
RO wrote a review Mar 10
Helsinki, Finland4 contributions
Superb staff and service. Location great for exploring the city. Room was clean and spacious with views over the river. Excellent breakfast. Arriving with own car is not advisable due to limited parking available at the hotel and close by.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
maynris wrote a review Mar 9
Walton, United Kingdom290 contributions113 helpful votes
We had a very friendly welcome and they were able to accommodate our early check in. The hotel is wonderfully located on the edge of Alfama and just a few minutes walk from the castle. Lots of excellent restaurants within walking distance plus it’s on the atmospheric 28 tram route. We loved our stay in Lisbon at this boutique hotel and would be happy to stay here again.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 5 days ago
Dear Debs V Our team is very thrilled to read about your experience and we wish to express how gratifying is your feed-back to all of us! We are so pleased to know that you have enjoyed our premium location, our lovely neighbourhood itself and your stay in general. We are very much looking forward to welcome you again, Kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pauldl2024 wrote a review Mar 6
1 contribution
Had a wonderful four days at this exquisite hotel. Delicious food (especially the breakfast granola!), quiet, spacious room, lovely staff and, for my birthday, a sumptuous chocolate cake. Overall, a marvellous experience.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 5 days ago
Dear Paul2024 We are very appreciative of your kind feedback and are more than pleased to hear that you have had a memorable stay with us! To know that you have enjoyed our breakfasts, room and overall experience at our hotel is truly rewarding to us. We look forward to welcome you back again. With kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Happiness448323 wrote a review Mar 4
1 contribution2 helpful votes
Stayed at the hotel in late February 2024 and it was the perfect base of operations for our exploration of LIsboa and the surrounding area. It is in a great location in the Alfama area. Our room had fantastic views of the surrounding area, but was also very quiet and cozy when the windows were shut. The concierge staff was great, enjoyed a pedicure at the spa, and the daily breakfast was a wonderful experience. Staff was very helpful and a joy to to interact with.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 5 days ago
Dear Happiness448323 Thank you so much for your review! We are truly delighted to hear that you have enjoyed your stay and have found our hotel as the perfect starting point for your explorations, with a time to pumper yourself at our Beauty Bar. Our team is thrilled that you have enjoyed our services and breakfasts and we can only hope to welcome you back again some other time. With kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Clive D wrote a review Mar 3
Sheffield, United Kingdom2 contributions
A perfect weekend at the hotel in room 205 at the front of the hotel. Location is superb for walking around Alfama, close enough to to centre of town for a walk down the hill. The restaurant, Audrey’s, in the hotel is excellent and everyone working at the hotel was super-friendly and helpful. We will definitely stay at the Santiago when we return to Lisbon
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 2 weeks ago
Dear Clive D Thank you so much for taking the time to leave us your impressions of the stay with us! We are thrilled and very happy to know that you have loved our location as well as the room, and have enjoyed the food at Audrey´s and felt welcome and well taken care by our attentive and friendly team. Your words are very important and inspiring! We look forward to welcoming you next time you visit. Kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
David B wrote a review Mar 2
3 contributions
The hotel exceeded our expectations and we can’t wait to visit again. We were unexpectedly upgraded and the room was amazing. The friendliness and helpfulness of the staff made the experience and the hotel location was perfect for exploring Alfama and just a short walk to Bairro Alto. Every meal in Lisbon was superb and the hotel food was also amazing. Lisbon is beautiful with so much to do. Our new favourite European city.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 2 weeks ago
Dear W139Wldavidb We are very appreciative for your feed-back and wish to say how highly we value your positive words. There is nothing better than to know that you have enjoyed your stay with us, that our location, room and the service of our friendly and helpful staff did not only met your expectations but exceeded them. Hoping to welcome you back again. Kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jet15678677595 wrote a review Mar 1
1 contribution
Where to begin? This was by far the best boutique hotel that we've stayed in. Amazing service from the front desk to the housekeeping to the restaurant staff. We enjoyed having Enrique as our waiter for breakfast each morning, what a joy he was! The hotel also surprised my husband with a dessert brought up to our room for his birthday with a lovely written note. The hotel is within walking distance to many beautiful sights. So much to do in the area. We look forward to visiting again. The hotel, and Lisbon stole our hearts!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 2 weeks ago
Dear Jet15678677595 Thank you for choosing us for your vacation and your husbands birthday celebration in Lisbon! We are thrilled to hear that you have had a memorable stay with us and have enjoyed our premium location, and the service of our attentive team. We have shared your kind comments with Enrique and he is very appreciative of your feed-back as well. It is very rewarding to know that we were able to make you feel welcome and well looked after. With our best regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
David M wrote a review Feb 2024
New York City, New York3 contributions1 helpful vote
My wife and I enjoyed five nights at this wonderful property. All aspects of our stay were of the highest quality. The room was delightful with views of the city and harbor. Audrey's Café was superb, so much so that we ate most of our meals there. Most of all, though, it was the friendliness and helpfulness of the staff that sets this boutique hotel apart. At all times they were accommodating, helping us getting tickets to a Benfica FC match, and with transportation and dinner reservations. Our experience could not have been better. We'll certainly visit again.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Heleen UItenbroek, General Manager at Santiago de Alfama - Boutique Hotel
Responded 2 weeks ago
Dear David Thank you so much for your kind words! We are so delighted to read about your stay with us and are so very appreciative of your feedback. It means a lot to know that you have enjoyed our home, it's location and, of course our friendly and helpful team that have made your stay memorable. We will make sure to share your words with all of the staff. Looking forward to welcome you back again. Kind regards Lana Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
$253 - $417 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SANTIAGO DE ALFAMA - BOUTIQUE HOTEL - Updated 2024 Prices & Reviews (Lisbon, Portugal)

Frequently Asked Questions about Santiago de Alfama - Boutique Hotel
Which popular attractions are close to Santiago de Alfama - Boutique Hotel?
Nearby attractions include Alfama (0.2 miles), Castelo de S. Jorge (0.1 miles), and Escape Hunt Lisbon (0.3 miles).
What are some of the property amenities at Santiago de Alfama - Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Santiago de Alfama - Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santiago de Alfama - Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Santiago de Alfama - Boutique Hotel?
Conveniently located restaurants include Stō Restaurante & Mercearia, Floresta Das Escadinhas, and Augusto Lisboa - Alfama.
Does Santiago de Alfama - Boutique Hotel have airport transportation?
Yes, Santiago de Alfama - Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santiago de Alfama - Boutique Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Lisbon.
Are any cleaning services offered at Santiago de Alfama - Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santiago de Alfama - Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Santiago de Alfama - Boutique Hotel?
Many travelers enjoy visiting Castelo de S. Jorge (0.1 miles), Mosteiro dos Jeronimos (4.2 miles), and Mosteiro de São Vicente de Fora (0.3 miles).
Is Santiago de Alfama - Boutique Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.