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Mercure Belgrade Excelsior

Putnik (220)
Soba i apartman (100)
Restorani (11)
Sertifikat za odličan kvalitet
Informacije
Lokacija
Čistoća
Usluga
Cena/kvalitet
Sertifikat za odličan kvalitet
Pogodnosti u objektu
Restoran
Besplatan brzi internet (WiFi)
Doručak je uključen
Usluga u sobama
Bar/salonski kafe
Banket sala
Dostupan je doručak
Hemijsko čišćenje
Javni Wi-Fi
Osoblje govori više jezika
Prevoz do aerodroma
Prostorije za sastanke
Usluga konsijerža
Usluga pranja veša
Prikaži još
Karakteristike sobe
Apartmani
Klimatizacija
Mini-bar
Porodične sobe
Sobe za nepušače
Korisne informacije
STIL HOTELA
Pogled na park
Klasični
KLASA HOTELA
Lokacija
Potpun prikaz
100Sjajno za šetnju
Ocena: 100 od 100
94restoranau krugu od 0,5 km
36atrakcijau krugu od 0,5 km
756komentara
253fotografije
6(PITANJA I ODGOVORI)
1savet za sobu
Ocena putnika
  • 343
  • 293
  • 87
  • 17
  • 16
Doba godine
Tip putnika
Jezik
  • Još jezika
  • Filtriraj
  • srpski
Nikada nisam odseou hotelu ali zato svratim u restoran ako sam u centru grada, definitivno najbolji ambijent i usluga koju mozete naci na toj lokaciji. Topla preporuka za sastanke ili predah uz dnevne novine i kafu.
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Odgovor koji vam šalje ZafirisL3, General Manager – Mercure Belgrade Excelsior
Odgovoreno pre 4 nedelje
Dragi DuleJandra, Hvala Vam puno na divnim rečima o našem restoranu. Drago nam je da uživate kada dođete i već se radujemo Vašoj sledećoj poseti! Srdačno, Zafiris Lampadaridis General Manager
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Vremenom se menjao i renovirao, ali vecito ima neki svoj smek, osoblje je nakda pogubljeno i dugo ih cekas, ali je zato higijena na perfektom nivou. Za svaku preporuku i smestaj i restoran. Redovno svratim na kafi ili rucak, kao predah od jurnjave po gradu i pored svih kafica,
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Odgovor koji vam šalje ZafirisL3, General Manager – Mercure Belgrade Excelsior
Odgovor je poslat: 8. nov 2018.
Poštovana JelenaG331, hvala Vam puno na odličnoj oceni hotela. Drago nam je da cenite taj naš šmek i da uživate pri svakoj poseti. Nadamo se da ćete još dugo uživati u Vašoj kafici kod nas. Srdačno, Zafiris Lampadaridis General Manager
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Pohvaljujemo celokupno osoblje hotela.Prezadovoljni smo celokupnom uslugom,docicemo ponovo.Hrana je odlicna,sobe su ciste i dobro opremljene. Posebno pohvaljujemo Kristinu Mijatovic,Danijela Kostica,Jovanu Roganovic,Nikolu Vasilijevica.
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Odgovor koji vam šalje Zafiris L, General Manager – Mercure Belgrade Excelsior
Odgovor je poslat: 19. mar 2018.
Dear Rada B, Thank you for the review. We will make sure to let our associates know that they have made your stay at our hotel special. Kind regards, Zafiris Lampadaridis
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Sjajno iskustvo u hotelu Excelsior, prijatno osoblje, posebno bih zeleo da pohvalim Jovanu sa recepcije i Nenada zbog izvanredne usluge u restoranu. Pri sledecem dolasku u Beograd imacemo ovaj hotel u vidu.
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Odgovor koji vam šalje Zafiris L, General Manager – Mercure Belgrade Excelsior
Odgovor je poslat: 19. apr 2018.
Poštovani Rade B, Hvala Vam puno na ovako divnoj oceni. Vaše pohvale smo preneli kolegama i nadamo se Vašoj ponovnoj poseti u budućnosti. Srdačno, Zafiris Lampadarids General Manager
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Ovi komentari su mašinski prevedeni sa engleskog. Prikaži mašinske prevode?
Од нас је тражено да платимо додатну накнаду за особу / кревет у износу од 20 ЕУР по ноћи за наш боравак, што је било у реду јер је у нашој странци заиста било још једне особе. Али онда нам је речено да се додатни кревет може смјестити само у нашу собу почевши од 2. ноћи, тако
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Odgovor koji vam šalje ZafirisL3, General Manager – Mercure Belgrade Excelsior
Odgovoreno pre 2 nedelje
Dear indozoner, thank you for your review. We are always grateful to receive feedback from our guests. I would like to apologize for the inconvenience you had, especially because it would have been really easy to avoid. When receiving a booking, our staff prepares the room for the number of persons we are expecting, based on the very booking our guests made. In your case it was a room for two persons. Showing up with an extra person might not be a problem at all, but might also constitute a bigger issue for us, depending on the size of the room allocated, the availability of extra beds and finally also the availability of staff to make the necessary changes. Why additional staff you will wonder, isn't it enough to have one lady bring and set up the bed. It would be if we would use low quality foldable beds, but we use regular beds in order to provide our guests with the best comfort during the night, and those beds are a bit on the heavier side, so it is not possible for one housecleaning lady to carry the bed alone. That is the reason why it was not possible to set up the bed at 8 pm. Just to make clear, changing the setup of a room by adding beds and housekeeping or room service are not necessarily the same thing, when it comes to manpower needed. Again, if we would have known you will be needing a 3 bed room prior to your arrival, we would have set up a 3 bed room for you. Since this was not the case, three options remained, either not to admit your friend into the room, sell an additional single room where your friend would have stayed or charge you the extra person fee for that first night. From my point of view, my team found the best possible solution for you, that was available at that moment. I hope that you will nevertheless return to Belgrade, maybe even choose our hotel again. Kind regards, Zafiris Lampadaridis General Manager
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Prethodno
Kategorije albuma
Sve fotografijePutnikSoba i apartmanRestorani Poslovni centar i namenske prostorije
Balkony view 2
room 308, bath
Bathroom
Bathroom
View from Room - 2 :-)
PrethodnoSledeće
12345620
Is there free parking available nearby the hotel?
there is a little free parking and is very dificult find one free. I just used the app Car Go and regular taxi. Car Go is cheapest than taxi.
1 glas
There is a tram that can take you to the hotel. But you would need to buy tickets before entering the train, because the driver does not always have tickets for selling. I would propose taking a taxi, it is very cheap. However, it is not very safe sometimes, because some overcharge tourists. The best thing to do is communicate with the hotel. They will suggest you which taxi company to prefer or how you can reach the hotel by other means. They are very helpful.
1 glas
Dear Sir, The taxi from the airport to the hotel will be approx 15 EUR. You will need to go to "info taxi" stand on the arrivals` gate and obtain a voucher for the taxi, by paying on the spot. We also offer a private shuttle with a luxury vehicle and free wifi at the price of 25 EUR. Should you need any additional information, do not hesitate to contact us.
0 glasova
Please let me know how could I be there from Nikola Tesla airport by public transportation or economy transfer, Regards
Hello Soroush M, Both options are available, public transport and a mini shuttle from airport to the city. It will take you approximately 1,5 - 2 hrs to reach the hotel, depending on traffic. If you decide for public transport, you need to catch the 72 bus from the airport (tickets can be bought in the bus for around 150 RSD or maybe at the newspaper shops at the airport for around 90 RSD). You leave the bus at the final station "Zeleni Venac" and then you will have to walk a little (approx. 100m direction west) to catch the next bus at the station "Jug Bogdanova" (bus 56, 52, 53 or 56L) which you will exit again at the first station "Vaznesenjska crkva". Then you follow the street for approx. 50 meters, turn left into Knez Miloša street and walk for another 300m uphill. The shuttle from the airport is A1, but due to the constructions in the city center, the route might change, so you will have to ask the driver how to proceed once you have reached the final destination. It is much easier and faster to catch a cab (be careful, the license plates need to have TX at the end, indicating it is a registered cab, and the fare should not exceed 2000 RSD) or even easier and definitely much safer, ask for hotel-organized transfer when booking your room. Hope this helped! Kind regards, Aleksandra Miric (Marketing Manager) and Your Mercure Belgrade Excelsior Team
1 glas
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Does the hotel have private parking and how much does it cost?
Dear Ecotone, Mercure Belgrade Excelsior does not have private parking on its premises. We would recommend parking in the nearby public garage 'Pionirski park' with rates around 20EUR per 24hrs. Your Mercure Belgrade Excelsior Team
1 glas
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PrethodnoSledeće
12
"Sedmi i sesti sprat su definitivno najbolji ali i sobe (na bilo kom spratu ) koje su "ispred" lifta."
OPSEG CENE
57 US$ - 88 US$ (Na osnovu prosečnih cena za standardnu sobu)
POZNAT I POD NAZIVOM
excelsior hotel belgrade
LOKACIJA
SrbijaBeograd
BROJ SOBA
73
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