Dear guest, We appreciate that you have taken a few minutes of your time to write us such a detail review. It is great to know that you enjoyed your stay in our hotel so much, especially with the spaciousness of the rooms, in the pool, the excellent location. We apologize for any inconvenience you may have encountered during your stay. We will take note of your suggestions to offer a better service in the future. Nonetheless, It is great to read that he had a fantastic stay with us and we will be happy to see if you decide to come back. Best regards, Javier Rodriguez, Deputy Director of Hotel Beatriz Playa & SPA.