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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Fast Food
Meals
Breakfast, Lunch, Late Night
FEATURES
Takeout, Highchairs Available, Wheelchair Accessible, Seating

Location and contact

Mitte (Borough)
0.0 miles from Alexanderplatz
Reviews (163)
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Reviewed March 12, 2023 via mobile

This McDonald's restaurant is absolutely terrible. I just ordered food here and ate a few minutes ago. As it is so early, I didn't realize that I had dozed off for a few seconds at my table. A blue haired woman named Ellie or Aly...who works here came over and loudly banged on my table with her fist. I was startled awake. I asked her why she banged so hard, and she said rudely "because people don't wake up sometimes" and walked away without the slightest apology. The staff at this restaurant are PHYSICALLY AGRESSIVE. For your own safety, avoid this restaurant.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 2, 2022

We had to wait a long time for our food, longer than normal and when we got to order they’d run out of burgers so had to have a chicken thing. Wasn’t impressed.

Date of visit: August 2022
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Reviewed March 28, 2022

Convenient to grab a burger before walking down the steps to catch the tube. Friendly and English speaking staff.

Date of visit: March 2022
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Reviewed December 13, 2021 via mobile

Absolutely the worst fast food restaurant I’ve been to. The staff was extremely rude and unhelpful. The fries were really bad and unsalted and when I asked for a change of fries I was told that I’m wrong and they’re doing everything right. Burgers were...unsatisfying to say the least. I do not recommend this McDonalds, please avoid visiting it.More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 8, 2019 via mobile

Ate at this mcdonalds on Thursday, the staff were friendly even though i had to give them a 50€ note to pay for my meal. The food was standard mcdonalds - the nuggets were nice but the bread my bigmac was on was a bit...stale which has made me knock a mark off this review. Also, this isnt the restaurant’s fault but we were sitting outside for about 20 mins and during that time 3 different people begging came up to you asking for money and then for your food, they were very persistent, and if you gave them some food they would throw it in the bin and then move on to annoying someone else. So maybe get your meal to go. Went this morning on my way to the airport and was disappointed that they do not serve breakfast items so only the normal menu is available at 8 am which is why i took another point off. But fine McD’s, just wished they did breakfast.More

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2019 via mobile

On my way to Berlin SXF airport I grabbed a quick 1 euro small coffee at the McDonald's and was pleasantly surprised by the good quality.

Date of visit: September 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 21, 2019 via mobile

Employees are slower than dying snails. They forget all the orders. And nobody cares about the customers.

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 12, 2019 via mobile

I never expected that I will write review on McDonald’s but here I am . So , I saw vegan burger in menu , realized that I want eat it before my flight next day . Guy on the checkout was really bed in English...even worse than I . I ordered vegan burger he put in a bag , so I didn’t even see it . And now I’m siting in airport excited to eat my hella tasty burger , opened bag and what I see , tucking hamburger royal . Wtf guy, you ruined my breakfast.More

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 7, 2019

Never more this place. Dirty, full of people but just 2 crew assistants, more rude than nice and polite. Many things not available (as orange juices, etc) and necessity to change an order several times, missing food in order....plus after 15 minutes of waiting at...McCafe and 3x asking the crew for a service, finally somebody arrived. The worst service I have ever experienced by McDonald´s.More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 21, 2018

Typical McDonald's fare, but so slow! All we wanted was a couple of shakes, and we had to wait 30 minutes in the queue to be served. Not fast food!!

Date of visit: September 2018
Helpful?
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Reviewed September 30, 2018 via mobile

After walking all day and battling barely concealed local German hostility towards English speakers, from a small minority, it was a relief to meet worldwide familiarity in McD's. We are again ready for anything and the price was great too. Thank you Ronald McDonald.

Date of visit: September 2018
Helpful?
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Reviewed July 31, 2018 via mobile

I’ve been here 6 months ago and I had something with peanut butter , but it was not available now. I had one ice cream instead. place was clean and the staff were polite

Date of visit: July 2018
Helpful?
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Reviewed March 8, 2018

Just no! Its so small and its smell even worst! Totally you can found something better to eat! Just dont!

Date of visit: March 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 13, 2017

A good place place for traveller to have something before continue to round around alex. taste good and not so expensive and also near the alex tram station.

Date of visit: February 2017
Helpful?
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Reviewed September 6, 2017 via mobile

I go to a different place with my nan every year that she chooses, her favourite place to go to get a coffee and cake is McDonald's, we had been in Berlin for 4 days an we thought on the last day we will go...there for breakfast. The staff were rude and spoke down to us, then served the wrong food that we ordered and when we took it back the lady snatched it out from my hands and was cussing in German thinking I didn't know what she was saying. After all the drama the food ended up being disgusting! Defiantly put a downer on the last day, Berlin is a beautiful place but the people are rude.More

Date of visit: August 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MCDONALD'S, Berlin - Alexanderplatz 1, Mitte (Borough) - Menu & Prices - Tripadvisor

Frequently Asked Questions about McDonald's

Yes, McDonald's offers takeout services.

McDonald's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3
  • Value: 3.5
  • Atmosphere: 3