When we arrived, the waiter found our reservation and seated us. The wait staff were professional but distant, even haughty at times, such as when we requested aperol spritz cocktails. "We don't serve aperol spritz," sniffed the waiter, and suggested some wine instead. When we...were ready to order, the manager approached and asked us if we had a reservation. When we responded yes, he actually asked, "How did you get the reservation?" The subtext was, "We don't encourage non-local guests." I should add that we were very well dressed and I speak a little Italian.
As for the food, we started with two different tortelli dishes, which were excellent, but the roast suckling pig main course that followed was uninspired and disappointing. We had hoped to enjoy their famous vanilla gelato but were told that it wouldn't be ready to serve for half an hour, although we saw it being offered to a nearby table. We left without dessert or coffee, eager to escape from this unwelcoming environment. There are many fine restaurants in Parma that are happy to serve customers, so don't bother with this one.More