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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$19 - $35
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (407)
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146 results
Traveler rating
36
47
31
18
14
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LanguageEnglish
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Traveler rating
36
47
31
18
14
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Reviewed November 7, 2023

We tried to eat lunch there. It took awhile until the waitress approached our table. We ordered normal drinks and the waitress replied that they did not have that. She rudly recommended to look at the menu and then tell her exactly what we wanted,...she then walked away. The menus are only available online unfortunately. When we asked why there are no bento boxes on the menu, the reply was that they only serve bento boxes on weekdays, but not on weekends. Since all the other food choices were really on the expensive side and the menu only available online, we decided to get up and leave. We passed by the head waiter on the way out, telling him that we are leaving. He simply did not care one bit. We will not return to that place. Negishi always had an issue with customer service or the lack thereof, but this time it was really bad.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Familie Wiesner Gastronomie AG, Sonstige at Negishi Sushi Bar Metalli, responded to this reviewResponded November 8, 2023

Hey Jon 😊 It's a real bummer to read about your disappointing visit to Negishi Metalli. This is certainly not how we want our guests to experience our restaurant. We're truly sorry about the poor service and the confusion about our menu. Your feedback is...More

Reviewed July 17, 2023 via mobile

Tried the ‘All you can eat’ for CHF 55.- Very disappointing choice of Sushi plus in between rounds we waited up to 40 mins. Would suggest eating a la Carte from the menu.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Familie Wiesner Gastronomie AG, Sonstige at Negishi Sushi Bar Metalli, responded to this reviewResponded July 20, 2023

Dear Meander, Thank you for taking the time to write us a review. We are very sorry to hear that you had to wait this long. As we have no similar feedbacks from this day we would love to learn more details to ensure shorter...More

Reviewed May 4, 2023 via mobile

Food was pretty decent. The chicken bowl was good and sushi decent enough, if not wow. Service was great. Very friendly. But qr codes??? No paper menus? Such an abhorrence. We sat in the sun, barely able to read tablets/phones and we wanted to discuss...what we were ordering together. This new concept of qr codes is utter BS. I won’t be returning if they don’t get paper menus and I promise you I shall be checking as I do wish to return. This isn’t progress it is regression . Please sort it outMore

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Familie Wiesner Gastronomie AG, Sonstige at Negishi Sushi Bar Metalli, responded to this reviewResponded May 5, 2023

Hi there, Thank you for your feedback. We are very sorry that you don't like our digital menu. We are always trying to improve and adapt our processes to stay true to our promise of innovation. This includes protecting our natural resources wherever possible. We...More

Reviewed September 5, 2022 via mobile

Better Luzern or Mall of Switzerland’s restaurants.in zug quality is very poor.Food is not fresh anymore and they bring starters and main course together.i had to have my raw fish in the sun for 30 min ,the time we finished the starter.The food quality was...very poor.And its not the first time.i said to give it a second chance but neahhh.More

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supportoffice, Customer Service at Negishi Sushi Bar Metalli, responded to this reviewResponded September 19, 2022

Dear B_Catalina50, Thank you for your honest review and feedback. We are very sorry that you were disappointed by the food quality and would like to offer you fair compensation. Please contact us at support@kitchen-republic.ch We look forward to hearing from you! Kind regards Noëlle

Reviewed July 29, 2022 via mobile

Delicious food and great atmosphere but very steep prices. The service isn’t perfect with fairly unfriendly waiters but I would say it’s worth it for the food. Perfect for vegans and vegetarians who still want delicious sushi. There is free tap water which is great....I overall recommend the restaurant if you are ok with a heavy bill after the meal. The restaurant is super close to the Zug Bahnhof and in a center with a lot of shopping, although Metalli parking is quite expensive.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supportoffice, Customer Service at Negishi Sushi Bar Metalli, responded to this reviewResponded July 30, 2022

Hi there, Thank you for your honest review and helpful feedback. We would like to learn more about your visit, please contact us at support@kitchen-republic.ch We look forward to hearing from you soon! Kind regards Noëlle

Reviewed April 13, 2022 via mobile

I have been coming for 7 years to this restaurant. Quite good selection and good sushis. I have however noted a significant change in staff engagement and friendliness for a few years. Waiting time is increasing, food is left at the kitchen for quite a...long time before they bring it to your table, staff does not really pay attention to your table and you have to call them out or go to the cashier to get some attention, do not expect ANY attention from them. Good service is definitely not what you will get there; but need to be fair and food is good. Management in particular is very very rude. Some waiters are trying to be nice though. If I had other options for good sushis, I would have changed for a long time. I hope the team can improve and become nice again to customers.More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 19, 2022

The quality as well as the arrangement of the "Bento Lunch Fish" dish was poor. On Negishi's website's menu it looks really nice and well arranged but when I picked it up it was like the cook threw it into the take away box. And...also the taste was not satisfactory.More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 12, 2021 via mobile

Negishi Zug is the worst restaurant I have visited. We had gone for a lunch time ; the servers were hostile and came to take our order 30 min after we sat. In addition, we ordered ramen spring rolls and sushi. The food made everyone...quite ill. Hard passMore

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 29, 2021

We went there one time only. The food was quite average in my opinion (I've had some really good Japanese in other countries). If you're not picky about your sushi, it'll be fine. Otherwise, it's just a bit overpriced for what you get.

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 10, 2021 via mobile

It was not good.. I called them twice and put in capital letters so that they please take care of this order and pack uncooked food seperate from cooked. They did not do it... of course.. so I was risking listeria after I spent money...and trusted them. Also some food looked badly rolledMore

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supportoffice, Marketing at Negishi Sushi Bar Metalli, responded to this reviewResponded April 11, 2021

Hello I apologise for that. It's not part of our standard at all. Please send us this message and your receipt by e-mail to support@fwg.ch. Thank you. Kind regards Liridon

Reviewed October 25, 2020 via mobile

We really like going to Negishi. The food is nice with lots of vegi/vegan options. The service is ranging from alright to very nice but always fairly fast. We had a very nice surprise today; it was our daughters b-day and they not only put...a sparkler on her dessert but didn’t even charge us for it which we didn’t at all expect :)More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 16, 2020

The whole evening was totally spoiled by an arrogant host. In his arrogant superior German way he made it very clear he didn't give a f&^%. Please don't work in the service industry! foods is usually good, but this experience totally spoiled it for me...and I won't return.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2020

I love going to Negishi as it never disappoints! The service is excellent. The vibe is good and upbeat. The food is always delicious! I am very excited that Negishi is offering two new veggie Sushi platter options. One or two of the choices on...both platters are not vegan but can be changed for Chf 1 per change! The platters are varied, beautifully presented and reasonably priced. For one person-Nagoya Hostel or for two- Bejitarian. Also recommend the veg. Japanese Dumplings- Veg. Gyoza which are really yummy! Thanks Negishi- you are still my favourite restaurant in Zug!More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2019 via mobile

I asked about the use of MSG, and was told that it wasn't on their list of allergy causing ingredients. Now after lunch I can clearly feel the effects of having consumed MSG, onset of migraine , shaky feeling, etc which is why I always...ask. If a restaurant doesn't know what they use in the kitchen I advise to not eat there. Also use of MSG is just plain ignorance and bad cooking. Strongly suggest to avoid.More

Date of visit: August 2019
Helpful?
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Reviewed August 5, 2019 via mobile

I regularly have dinner here with work colleagues. We really enjoy the quality and choice of the menu, the atmosphere is comfortable and while the food is pricey what meal out in Switzerland isn’t! I would recommend trying their food, you too will return for...more.More

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NEGISHI SUSHI BAR METALLI, Zug - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Negishi Sushi Bar Metalli

Yes, Negishi Sushi Bar Metalli offers takeout services.

Yes, Negishi Sushi Bar Metalli offers delivery services.

Negishi Sushi Bar Metalli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4